Authorized Service Center

  • BrookPad DE, Dovestr. 11, 10587 Berlin, Germany

You will be responsible for paying for your own shipping costs for delivering your item. Shipping costs are non-refundable. If you receive a refund, the eventual cost of return shipping or return label that we have provided will be deducted from your refund. Depending on where you live, the time it may take for your product to reach you may vary. If you are shipping something expensive, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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